We hire for hard skills, promote for slides, then wonder why change stalls.
Tools don’t build trust. People do.
In complexity, the leader’s real job is sensemaking—creating the conditions where the best thinking wins.
When you model curiosity, others speak up.
When you say “I don’t know,” better answers show up.
When you set clear guardrails, teams move faster.
The Hack:
• Ask more than you tell — 3 questions before 1 directive.
• Meaning before status — share the one-sentence why before the what.
• Listening loops — weekly 15’ ritual to surface frictions > features.
• Make decisions visible — DRI + decision log + 20’ pre-mortem.
• Brave transparency — say the uncomfortable truth (kindly, early).
Conclusion:
In the AI era, leadership isn’t knowing everything. It’s enabling everyone.
Question for you:
What human behavior will you model this week to make your team faster and safer?
HUMAN HACK 03 · BRAIN FIRST. TOOLS LATER.
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